Contact Us

Most questions can be answered by visiting our Customer Service page. However, we're always here to help and are available via live chat, phone or email.

Need help with Order Status? With your order number, you can track your order here.

Live Chat

Got a question or issue? Can't find something?
Get answers quickly & easily.

Live chat with an associate is available:
Mon - Fri: 7am - 5pm PT
Sat - Sun: 7am - 5pm PT

By clicking the Chat Now button, you consent to the recording and use of your information for customer service related purposes by Her Universe and any authorized third party acting on Her Universe’s behalf.


Prefer to call? No problem.

United States: 1-855-484-6853

International: 1-626-603-3227

Phone operators are available:

Mon - Fri: 7am - 5pm PT
Sat: 7am - 5pm PT
Sun: 7am - 5pm PT


Reach us anytime using the contact form below:

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